Convenience Products & Services


ATM Locations

Visit one of our conveniently located ATMs to get cash, make deposits and check balances 24-hours a day, seven days a week. We are affiliated with the Accel, Cirrus, Plus, American Express, Visa, MasterCard, Discover and Maestro networks.


Night Depository

Take advantage of our conveniently located night depositories whenever you wish to make deposits after regular banking hours. A verification of your deposit will be mailed to you.


ADK Canvas Debit Card 

It works like a check, but it’s much faster, easier, and a lot more flexible! Purchases and withdrawals are made directly from your checking account and all transactions are detailed on your monthly statement. Use it anywhere you see the VisaTM logo!

And now, our cards have the added security of an embedded chip.  EMV (Europay, MasterCard, Visa) is the global standard for cards equipped with chips and the technology used to authenticate chip-card transactions to help protect against fraud. 

Sign Up Now

Debit Card

You can also customize your existing Canvas Card with your own photo or choose an image from our design library!  Adirondack Bank is now offering Utica Comets Debit Cards so that you can show your Comets Pride!!  This is an exclusive offer available only to Adirondack Bank customers.  Click the link below to visit the design library and order your custom card today!

 Your first card is FREE and you can change your design as many times as you wish! Replacement or new cards are just $10.00 each.

Click For Details!

The ADK Bank Rewards Program just got better*!! All card holders are automatically enrolled in the basic program, just use your debit card to accumulate points that can be redeemed for exciting gifts.  Points are earned on your everyday spending whether you swipe as a debit or use the credit option in-store or online. You may also receive periodic mailers offering bonus points for increased card usage.

But now, you can choose to enroll as a Gold or Platinum Rewards member providing you with even more benefits!  Earn more points for your everyday purchases, get cash back when shopping online through the rewards site, extended warranties, VIP customer service and more!  Just visit www.adkbankrewards.com for complete program details, to create an account, and to view gift options!

*Please note that we are offering this program to you through a third party, Velocity Solutions, Inc. You must accept their agreement to participate in the rewards program. Any questions concerning your points and prizes must be directed to them, not Adirondack Bank. You agree that Adirondack Bank is not responsible for any systems issues, suspension or termination of the rewards program or mistakes or errors in information as to points and prizes which may come from Velocity Solutions, Inc.*


Safe Deposit Boxes

Several of our branch offices have Safe Deposit Boxes available in a variety of sizes to meet your needs. Store your valuable items in a safe, secure area without worrying. Separate viewing rooms are available to ensure your privacy. Boxes automatically renew every year for your convenience. See our Branch Locations Directory for Safe Deposit Box locations. Check with the branch for size and availability information.


TeleBanc – 24-Hour Telephone Banking

Do your banking by telephone, anytime, anywhere. Our convenient toll-free number allows you access to your account, day or night. Obtain balance information, make transfers and payments, or see which checks have cleared. Our easy to use system prompts you for information, which means there is no confusing list of codes to remember. Access information concerning all of your Adirondack Bank accounts with one quick, convenient phone call. This service is available for personal and business accounts! Call toll free 877-235-7448!


ADK on the Go – Mobile Banking

Banking has never been easier or more convenient! Access your accounts from your mobile phone, anytime, anywhere! There are three versions, downloadable mobile app, mobile browser or via text messaging!

Looking for a fast and easy way to send money to friends and family?  Use the Popmoney feature!

*Message and data rates may apply.

 


ADK on the Go - Mobile Deposit

Why drive to the bank when the ADK on the Go Mobile Deposit App lets you deposit checks anytime, anywhere with the ease of taking a picture? 
Just tap, snap and deposit!

 
CardValet Logo Image®

The mobile app that lets you control your debit card usage and spending on the go. This convenient service lets you lock and unlock your ADK debit card, set and remove spending limits, restrict transactions and even schedule alerts!

 
Mobile Wallet

Mobile Wallet allows you to store your card information securely on your smartphone and use it to pay for purchases at millions of stores which now accept mobile payments.  Just download the App from your app store and follow the on-screen instructions to load your card information.  Android Pay™, Apple Pay™ and Samsung Pay™ all allow you to add multiple cards.  


Online Banking

Manage your finances from anywhere you can access the Internet. Get balances, transfer funds, pay bills and more!

Sign up Now!

 

 

 


Notifi

 

Adirondack Bank’s Online Banking customers can now set up real time alerts for their accounts with Notifi.  You choose the alerts that you want to receive and setup how you want to receive the information*. Notifi can provide you with a greater sense of security when it comes to your account activity.  Sign up for Notifi’s secure alerts through Online Banking.  Ask a Branch Banking Representative for details.

*Message and data rates may apply based on how you choose to receive notifications.


Bill Pay

The fastest and easiest way to pay your bills! You must be enrolled for Online Banking to use Bill Pay. Sign up once logged into your online banking account.


eStatements

Sign up to receive your statements and notices electronically!
eStatements are fast, simple, good for our environment and best of all, they're free!  eStatements are available to anyone with access to Online Banking and e-mail. 

Sign up Now!


Wire Services

Initiate transfers between accounts to destinations across the U.S. in a matter of minutes, safely, accurately and at your convenience. Simply contact a Branch Banking Representative for information.


Foreign Currency Program

Adirondack Bank customers can now order or exchange foreign currency.  Place your order at your local branch today, and receive your currency the following business day.  Ask a Branch Banking Representative for details.


Live Chat

Live Chat is available with a simple click of a button right from our website's homepage, or online banking pages.  Our friendly, experienced staff is ready to assist you Monday through Friday (excluding Federal Holidays) from 8 A.M. to 6 P.M., and Saturday from 9 A.M. to 1P.M.


Client Services

Personalized information provided by knowledgeable, experienced staff. Representatives are available Monday through Friday from 8 A.M. until 6 P.M (excluding Federal holidays) and Saturday from 9 A.M. to 1 P.M.  Call 315-272-2500 or toll free at 1-877-404-2265, choose Option 1.


Drive Thru Locations

Conduct your banking without even getting out of your car! See our Branch Locations Directory for hours of operation and address information.


Notary Services

Notary services are available for our customers. Please contact your nearest branch for Notary availability.


Reporting Lost or Stolen Cards

Debit Cards

During our business hours, lost or stolen Adirondack Bank Debit cards can be reported through our Client Services Department at 315-272-2500 or toll free at 1-877-404-2265, choose Option 1.

After hours and weekends - Please use 1-800-472-3272.

Adirondack Bank Credit Cards (issued through UMB Bank)

Lost or stolen cards should be reported to UMB Bank Customer Service at 1-800-821-5184 (24 hours a day / 7 days a week).

 

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