IMPORTANT INFORMATION:  Please be advised that due to sidewalk construction at the 185 Genesee Street branch, our ATM will not be available after normal banking hours.  Please use the ATMs at 2817 Genesee Street, Commercial Drive or our Whitesboro branch.  We apologize for the inconvenience.

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CHAT HOURS
Monday - Friday 8 A.M. to 5 P.M.
Saturday 9 A.M. to 12P.M.
(excluding Federal Holidays)

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You can reach our Client Services Department Monday through Friday 8:00am to 5:00pm, and Saturday 9:00am through 12:00pm at (315) 272-2500, or toll free at (877) 404-2265 and select option 1.

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We have compiled a list of answers to the most frequently asked by our customers. We've organized them by the topics to make finding your answer even easier. If you don't see what you're looking for here, feel free to give us a call at (315) 272-2500.

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