Reporting Lost or Stolen Card

Debit Cards

During our business hours, lost or stolen Adirondack Bank Debit cards can be reported through our Client Services Department at 315-272-2500 or toll free at 1-877-404-2265, choose Option 1.

After hours and weekends - Please use 1-833-312-3729.

Adirondack Bank Credit Cards (issued through UMB Bank)

Lost or stolen cards should be reported to UMB Bank Customer Service at 1-800-821-5184 (24 hours a day / 7 days a week).

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