IMPORTANT INFORMATION:  Please be advised that due to sidewalk construction at the 185 Genesee Street branch, our ATM will not be available after normal banking hours.  Please use the ATMs at 2817 Genesee Street, Commercial Drive or our Whitesboro branch.  We apologize for the inconvenience.

Debit Cards

During our business hours, lost or stolen Adirondack Bank Debit cards can be reported through our Client Services Department at 315-272-2500 or toll free at 1-877-404-2265, choose Option 1.

After hours and weekends - Please use 1-833-312-3729.

Adirondack Bank Credit Cards (issued through UMB Bank)

Lost or stolen cards should be reported to UMB Bank Customer Service at 1-800-821-5184 (24 hours a day / 7 days a week).

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