IMPORTANT INFORMATION:  Please be advised that due to sidewalk construction at the 185 Genesee Street branch, our ATM will not be available after normal banking hours.  Please use the ATMs at 2817 Genesee Street, Commercial Drive or our Whitesboro branch.  We apologize for the inconvenience.

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If you prefer to contact us by phone for assistance, or if you have any questions, you can call:

Client Services Department

185 Genesee Street
Utica, NY 13501
Monday - Friday 8:00am to 5:00pm
Saturday 9:00am - 12:00pm

Important E-Mail Disclosure
Because an e-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and / or cards.