IMPORTANT INFORMATION:  Please be advised that due to sidewalk construction at the 185 Genesee Street branch, our ATM will not be available after normal banking hours.  Please use the ATMs at 2817 Genesee Street, Commercial Drive or our Whitesboro branch.  We apologize for the inconvenience.

Wire Transfers

A wire transfer is an electronic payment used to transfer funds between bank accounts. You can initiate transfers to destinations across the U.S. in a matter of minutes, safely, accurately and at your convenience. Simply contact your local branch for information.

Notary Services

Adirondack Bank has commissioned notary public on staff to help you get your business and personal documents notarized quickly and efficiently. Documents that typically require notarization are often of the major life-event variety: wills, powers of attorney, deeds, contracts, and affidavits, to name a few. 

What to Bring:

1. The completed document you wish to notarize.

2. Valid photo ID that meets state requirements.

3. Any other individuals (with proper ID) who will be signing the document.

You do not have to be a customer to have something notarized with proper ID. Please contact your local branch for Notary availability.

Reporting Lost or Stolen Cards

Debit Card:

During our business hours, lost or stolen Adirondack Bank Debit cards can be reported through our Client Services Department at 315-272-2500 or toll free at 1-877-404-2265, choose Option 1.

After hours and weekends - Please use 1-833-312-3729.

Credit Card:

(issued through UMB Bank)

Lost or stolen cards should be reported to UMB Bank Customer Service at 1-800-821-5184 (24 hours a day / 7 days a week).

 

Night Depository Services

Take advantage of our conveniently located night depositories whenever you wish to make deposits after regular banking hours. A verification of your deposit will be mailed to you.

TeleBanc

24-Hour Telephone Banking

Do your banking telephone, anytime, anywhere. Obtain balance information, make transfers and payments, or see which checks have cleared. Our easy to use system prompts you for information, which means there is no confusing list of codes to remember. This service is available for personal and business accounts! Call toll free 877-235-7448!

Safe Deposit Boxes

Several of our branch offices have Safe Deposit Boxes available in a variety of sizes to meet your needs. Store your valuable items in a safe, secure area without worrying. Separate viewing rooms are available to ensure your privacy. Boxes automatically renew every year for your convenience. See our Branch Locations Directory for Safe Deposit Box locations. Check with the branch for size and availability information.

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